At the clinic
Dr. Rao writes the prescription and sends it to Papa’s Care Companion before he gets up from the chair.
Rao ClinicPrescription
- BP tablet1 after breakfast
- Sugar tablet1 after lunch, 1 after dinner
- ReviewCome back in 30 days
Your front desk, picking up every call.
Patients book, reschedule and get reminders in Kannada, Hindi or Tamil, even when your receptionist is busy.
The phone rings while the waiting room is full.
You can’t be in the consulting room and at the front desk. Here is what that costs a busy clinic.
Calls nobody picks up
Between 10 and 1 your receptionist is handling tokens, payments and reports. The phone waits. The patient tries another clinic.
Slots that sit empty
A visit booked on Monday is forgotten by Thursday. The chair is empty and someone else couldn’t get in.
Patients who drift away
You asked him to come back in a month. Nobody reminded him, and the strip ran out in three weeks.
What the AI front desk does
Answers calls and WhatsApp
Every call gets picked up, during OPD hours and after the shutter is down.
Books and reschedules
It reads your clinic calendar, offers the free slots and moves a visit when the patient asks.
Sends visit reminders
A message the day before and a call on the morning of the visit. Patients can confirm or change with one reply.
Speaks the patient’s language
Kannada, Hindi, Tamil, Telugu and more. It follows when the patient switches midway.
- PatientDoctor kal hain kya? BP check karwana hai.
- Front deskJi, Dr. Rao kal 10 se 1 baje tak hain. 11:20 ka slot khaali hai. Book kar doon?
- PatientHaan, kar do.
- Front deskHo gaya. Kal subah ek reminder bhej denge.
The patient asks if the doctor is in tomorrow for a BP check. The front desk offers the 11:20 slot, books it and promises a reminder in the morning.
The prescription you write becomes their reminders.
Send it to the patient’s Care Companion before they leave the room. From the next morning, they get a call for each tablet, and you can see if they’re keeping up.
Sent before he leaves
Sent before he leaves
At home
By the next morning it has become Papa’s reminders. Nobody had to type anything in.
- 8:00 AMBP tabletCall in Hindi
- 2:00 PMSugar tabletCall in Hindi
- 9:00 PMSugar tabletWhatsApp
Your clinic’s name on the companion.
Patients hear “This is Rao Clinic,” not us. Your name, your logo and your number go on every call, message and screen.
- Calls open with your clinic’s name.
- WhatsApp messages carry your logo.
- The patient’s family sees your clinic on their dashboard.
Rao ClinicCare Companion
- Today
- Rao Clinic: Namaskara Lakshmi avare. This is Rao Clinic. Your review with Dr. Rao is tomorrow at 11:20 AM.6:00 PM
- Lakshmi: Can I come at 5 instead?6:04 PM
- Rao Clinic: Yes. 5:10 PM is free. I’ve moved you there.6:04 PM
See who needs a nudge before they need a visit.
One list of your regular patients. Who is overdue for a review, and who has been missing doses this week.
Rao Clinic, patient panel
2 overdue for review1 missing doses2 on track
| Patient | Last visit | Doses this week | Status |
|---|---|---|---|
| Lakshmi N., 68 | 6 weeks ago | 19 of 21 | Review overdue |
| Ramesh K., 72 | 2 weeks ago | 11 of 21 | Missing doses |
| Fatima S., 61 | 3 weeks ago | 21 of 21 | On track |
| Joseph M., 75 | 9 weeks ago | 14 of 14 | Review overdue |
| Sunita P., 66 | 1 week ago | 13 of 14 | On track |
Set up in a day.
We do the setting up. Your staff only need to make a few test calls.
- 1
Morning
We connect your clinic number and calendar, and add your timings, fees and holidays.
- 2
Afternoon
Your staff make test calls in the languages your patients speak, and correct anything that sounds off.
- 3
Evening
It starts answering. Your receptionist can take over any call, any time.
What doctors ask us
Will it replace my receptionist?
No. It picks up when they can’t, and hands over any call it isn’t sure about. Your receptionist can step into a call at any time.
Does it give patients medical advice?
No. It books, reminds and passes messages to you. Anything about symptoms or medicines goes to the doctor.
How does booking work with my calendar?
It books into your clinic calendar and follows your timings, lunch break and holidays. We set this up with you on day one.
Can my clinic use its own name?
Yes. Your clinic’s name and logo go on the calls, the messages and the patient’s screens. Patients hear from you, not from us.
Which languages does it speak?
Hindi, Kannada, Tamil, Telugu, Marathi, Bengali, Malayalam, Gujarati and English. Patients can switch in the middle of a call.
What happens to my patient data?
It is stored in India. Your patient list is yours. We never sell it and we never use it to market to your patients.
Book a demo
A short call. We’ll set it up with your clinic’s name and let you ring it yourself, in the language your patients speak.